Returns & Exchanges
At Eveline Cosmetics, we want you to be completely satisfied with your beauty purchase. If a product does not meet your expectations, you can return or exchange it within 30 days of receipt, provided it is in its original, unopened packaging.
Initiate Your Return
Log into your account or visit our returns portal to select the items you wish to return and receive a unique Return Authorization Number.
Pack Your Products
Carefully place the unused beauty products in their original boxes, ensuring they are securely packed to prevent damage during transit.
Ship to Our Warehouse
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing